Presenters:
Dr. Lionel Lenkinski, CEO/Executive Director, CDPA
Dr. Steve Monardo, CDPA Dentist Risk Advisor
Dr. Dennis Krmec, Senior Dental Risk Manager, CDPA

Topics:

Practice Management & Patient Communication, Dr. Lionel Lenkinski

• Patient dismissal
• Informed consent revisited
• Your email inbox and texting

Insurance Audits & Billing, Dr. Steve Monardo

• Types of insurance inquiries and audits
• Potential Outcomes of Insurance Inquiries/Audits
• Practical tips to minimize billing issues

Employment & Human Rights, Dr. Dennis Krmec

• The importance of employment contracts in protecting your practice
• Understanding human rights accommodations in the workplace
• Defining and managing undue hardship

Dr. Lionel Lenkinski is an endodontist in private practice, and the Executive Director/CEO and Program Director for the Canadian Dental Protective Association.

Dr. Dennis Krmec maintains a full-time clinical practice limited to Paediatric Dentistry in Toronto. He is currently both a Director of the Canadian Dental Protective Association and the Director of Dentist Risk Management at CDPA.   He is a Fellow of the Pierre Fauchard Academy. 

Dr. Steve Monardo is a general dentist that has been in private practice for 33 years as the owner/operator of Bartley's Square Family Dental Centre. He is a member of the board of directors of the CDPA, a Dentist Risk Advisor and Director, Third Party Inquiries.  Steve spends the majority of his time with CDPA assisting dentists in responding to insurance inquiries.